Terms of Use
Please read these terms carefully before using our services
Agreement to Terms
By accessing and using the dawn-manta website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
Description of Services
dawn-manta provides consultation services related to benefits applications and pension matters. Our services include assessments, application assistance, appeals support, and related guidance. Our services are advisory in nature and do not constitute legal representation unless explicitly stated.
Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited behaviour includes:
- Attempting to gain unauthorised access to our systems
- Transmitting harmful code or malware
- Using automated systems to access the site without permission
- Interfering with the proper functioning of the website
Accuracy of Information
We strive to ensure that information on our website is accurate and current. However, regulations regarding benefits and pensions change frequently. Information provided is for general guidance only and should not be relied upon as a complete statement of the law or as a substitute for professional advice.
No Guarantee of Outcomes
While we apply our expertise to assist clients, we cannot guarantee specific outcomes for any benefit application or appeal. Results depend on individual circumstances, eligibility criteria, and decisions made by relevant authorities which are outside our control.
Service Fees
Fees for our services are as advertised at the time of booking. We reserve the right to modify our fees at any time. Changes will not affect services already booked and confirmed at the previous rate.
Booking and Cancellation
Consultation bookings are confirmed upon our written acknowledgement. Cancellations made at least 48 hours before the scheduled appointment will receive a full refund. Cancellations with less than 48 hours notice may be subject to a cancellation fee.
Client Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Disclose all relevant circumstances that may affect your case
- Respond promptly to our requests for information or documentation
- Inform us of any changes to your circumstances
- Attend scheduled appointments or provide adequate notice of absence
Confidentiality
We treat all client information as confidential and handle it in accordance with our Privacy Policy and applicable data protection legislation. We will not disclose your information to third parties without your consent except where required by law.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of dawn-manta or its licensors and is protected by copyright laws. You may not reproduce, distribute, or use this content without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, dawn-manta shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim arising from our services shall not exceed the fees paid for the specific service in question.
Indemnification
You agree to indemnify and hold harmless dawn-manta from any claims, damages, or expenses arising from your breach of these terms or your misuse of our services.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services following any changes constitutes acceptance of those changes.
Contact Information
For questions about these Terms of Use, please contact us at: [email protected]
Last updated: January 2024