Our Story

Founded in Liverpool over a decade ago, our practice emerged from a simple observation: too many people were missing out on support they genuinely qualified for, simply because the system felt too complicated to navigate alone.

Our founding team had spent years working within local authority welfare departments and citizens advice services. We witnessed firsthand how straightforward guidance at the right moment could transform someone's financial situation, yet such support remained inconsistent and often inaccessible.

We built dawn-manta to provide that reliable, professional assistance. Every consultation draws on our collective experience with thousands of cases, from straightforward pension queries to complex appeals that required tribunal representation.

Today, we serve clients across Merseyside and beyond, maintaining the same principle that guided our founding: everyone deserves clear, honest guidance when claiming the support available to them.

Integrity First

We provide honest assessments, even when that means advising against pursuing a claim unlikely to succeed.

Client-Centred Approach

Your circumstances and goals shape our recommendations, not standardised processes.

Continuous Learning

Benefits regulations change frequently; our team maintains current knowledge through ongoing professional development.

Professional office environment with consultation space

Our Team

Our consultants bring diverse backgrounds in welfare rights, social work, and administrative law. This breadth of experience allows us to approach each case from multiple angles, identifying opportunities and addressing obstacles others might miss.

Senior consultant portrait

Richard Davies

Senior Benefits Consultant

Pension specialist portrait

Catherine Shaw

Pension Specialist

Appeals advisor portrait

Andrew Thompson

Appeals Advisor

Ready to Discuss Your Situation?

Schedule a consultation and discover what support may be available to you.

Get in Touch

Individual results vary based on personal circumstances and eligibility criteria. Our consultations provide guidance based on current regulations, which may change. We encourage clients to verify information with official sources and seek independent advice where appropriate. Past success rates do not guarantee future outcomes for any specific case.